FAQ's
Frequently Asked Questions
FAQ's
What types of products does The Dude Cat Shop offer?
What types of products does The Dude Cat Shop offer?
We specialize in premium cat products, including high-quality toys, cat tree accessories, scratching posts, and innovative cat accessories such as fleece tunnels with play balls. Every product is carefully selected to ensure your cat gets the best in comfort, fun, and enrichment.
Do you have any eco-friendly or sustainable products?
Do you have any eco-friendly or sustainable products?
Yes! We are committed to offering environmentally friendly products wherever possible. Our cat accessories and scratching posts are designed with sustainability in mind, using natural materials like wood and fleece.
How do I know if the products are safe for my cat?
How do I know if the products are safe for my cat?
All our products undergo strict safety checks. We ensure that our toys and accessories are made from non-toxic materials and are designed to be safe and enjoyable for cats of all sizes and ages.
How can I assemble the scratching post or other accessories?
How can I assemble the scratching post or other accessories?
Our scratching posts and accessories come with clear assembly instructions. If you encounter any issues, our support team is happy to help guide you through the process or provide additional resources.
How long does shipping take?
How long does shipping take?
Shipping typically takes 8-15 business days .
How do you select the charities you support?
How do you select the charities you support?
Every quarter, we choose a new charity dedicated to helping cats in need around the world. Our selection process focuses on organizations with a proven track record of making a meaningful difference for feline welfare. A portion of every purchase from The Dude Cat Shop goes toward supporting these causes.
Can I recommend a product or charity for The Dude Cat Shop?
Can I recommend a product or charity for The Dude Cat Shop?
We love hearing from our community! If you have a product suggestion or know of a great charity supporting cats, feel free to contact us. We're always open to new ideas and partnerships.
If you are looking for some treats, check our brother's company Barkly treats, they have some awesome treats for cats too. Check the chicken treats, fish, and lamb treats.. All cats love them..
www.barklytreats.com.au